Have questions about your upcoming Peter's Way tour? You've come to the right place. Below you'll find answers to the questions we hear most often. If you don't see what you're looking for, our team is happy to help — call us at (800) 225-7662 or contact us here.

Payments & Pricing

1. What is included in the tour price?

Your full package price includes round-trip airfare from your designated gateway city, hotel accommodations, meals as listed in your tour itinerary, ground transportation, the services of an experienced tour director, and all entrance fees for scheduled visits and events. A detailed breakdown of inclusions is provided in your tour brochure.

2. What is the Travel Protection Plan?

Peter's Way strongly recommends purchasing our Travel Protection Plan, which provides coverage for trip cancellation, trip interruption, medical emergencies, emergency evacuation, and baggage loss or delay. The plan must be purchased at the time of your initial deposit to ensure full coverage. Please review the plan details carefully, as coverage terms and conditions apply. Your group manager can provide complete information.

3. What is the cancellation policy?

Please refer to your brochure for full details specific to your tour. In general, the following policies apply:

• Tour deposit is non-refundable upon receipt.
• Cancellations from 99 days prior to departure through the day of departure — all payments are non-refundable, including departure taxes, fuel surcharges, single supplements, deviation fees, travel insurance payments, and any other costs incurred.
• Travel insurance is strongly recommended to protect against cancellations due to medical reasons such as illness or injury. Please note that travel insurance payments are non-refundable.
• Tour participation is non-transferable. Names cannot be transferred on reservations or airline tickets.
• Unused services — we do not issue refunds for any tour services that are not utilized.
• Refund requests are subject to all cancellation restrictions listed above.

For questions about your specific situation, please contact your Peter's Way group manager at (800) 225-7662.

4. Do you offer a payment plan?

Yes. After your initial deposit, payments are due according to the schedule outlined in your tour brochure. Final payment is typically due 100 days prior to departure. Your group manager can walk you through the payment schedule for your specific tour.

Flights & Transportation

5. How are flights arranged?

Peter's Way arranges group airfare for all tour participants departing from the designated gateway city listed in your brochure. Under group contracts, seat selection is not permitted. Requests for seat preferences (window or aisle) may be made when you check in for the flight. There is no guarantee that requests will be honored. PWT cannot submit special seat requests on behalf of any passenger. Group reservations may not be accessed online for advance check-in/boarding passes/seat assignments. If seat selection is a condition that affects your decision to travel, it is suggested that you purchase the land only package in order to book your airline arrangements according to your specific needs.

6. What airport should I fly from?

Your tour brochure will specify the designated departure gateway for your group. If you wish to depart from a different city, deviation fees may apply. Please speak with your group manager before making any independent flight arrangements.

7. What is the baggage allowance?

Baggage policies vary by airline and are subject to change. As a general guideline, most international flights allow one checked bag (up to 50 lbs.),  one carry-on bag, and one personal item per person. We recommend checking directly with your airline for the most current baggage policy and any applicable fees. Specific baggage information will also be included in your final travel documents.

8. Can I request a special meal on the plane?

Yes. If you require a special meal due to dietary restrictions, religious observance, or health needs, please notify your Peter's Way group manager as early as possible. While we will make every effort to accommodate your request, meal availability is ultimately determined by the airline.

Hotels & Accommodations

9. What type of hotels does Peter's Way use?

Peter's Way selects comfortable, centrally located hotels that are well-suited to group travel. Most properties are rated three to four stars and are chosen for their quality, location, and service. Specific hotel information is provided in your tour brochure.

10. What amenities can I expect in my room?

Most hotels on our tours provide private bathrooms, daily housekeeping, and breakfast. Please be aware that hotel amenities in Europe and other international destinations may differ from what you are accustomed to at home. Room sizes, bed configurations, and available facilities will vary by property and location. Air conditioning, elevators, and other conveniences may not be available in all hotels, particularly in older historic buildings.

11. Can I request a single room?

Yes. Single room accommodations are available for an additional single supplement fee, which is listed in your tour brochure. Availability is limited, so we encourage you to request a single room as early as possible. If you are traveling alone and would prefer to share a room, Peter's Way will make every effort to pair you with a compatible roommate.

Dining

12. What meals are included?

Meals included in your tour are listed in your brochure itinerary. Most tours include daily breakfast and a selection of group dinners. Lunches are generally on your own, giving you the freedom to explore local restaurants and cuisine at your own pace. Your tour director will be happy to offer recommendations.

13. Can dietary needs be accommodated?

We will do our best to accommodate dietary restrictions, allergies, and religious food requirements. Please notify your Peter's Way group manager of any dietary needs at the time of booking. While we will communicate your needs to hotels and restaurants in advance, we cannot guarantee that every meal will fully meet specialized dietary requirements, particularly in remote areas or smaller establishments.

At Your Destination

14. What currency will I need?

The currency you will need depends on your destination. For European tours, most countries use the Euro (€). The United Kingdom uses the British Pound (£). We recommend exchanging a small amount of currency before departure for immediate needs upon arrival. Additional currency can be obtained at local banks or ATMs at your destination, which typically offer competitive exchange rates.

15. What is the time difference?

Time differences vary depending on your destination and the time of year. Specific time zone information will be included in your final travel documents. A good way to ease jet lag is to begin adjusting your sleep schedule a few days before departure.

16. What should I pack?

We recommend packing light and leaving room in your suitcase for items you may purchase on your trip. Comfortable, layered clothing is advisable for most destinations, as temperatures can vary throughout the day. Comfortable walking shoes are essential. A detailed packing list tailored to your destination and season will be provided in your final travel documents.

17. What is the weather like?

Weather varies significantly depending on your destination and time of travel. General climate information for your destination is available in your tour brochure. Your final travel documents will include a more detailed weather overview and packing recommendations specific to your travel dates.

General Travel Information

18. Do I need a passport?

Yes. A valid U.S. passport is required for all international travel. Your passport must be valid for at least six months beyond your return date. We strongly recommend checking your passport's expiration date as soon as you book your tour, as passport processing times can vary. Current U.S. passport processing times are available at travel.state.gov. If your passport needs to be renewed, begin the process as soon as possible.

19. Do I need a visa?

Visa requirements vary by destination. For most European countries, U.S. citizens do not currently need a visa for short-term tourist travel. However, new travel authorization systems are being introduced — please refer to our Travel Requirements page for the most current information on the EU's ETIAS, the UK's ETA, and Israel's ETA-IL. Your Peter's Way group manager will also keep you informed of any requirements that apply to your specific tour.

20. What health precautions should I take?

Carry a sufficient supply of any prescription medications in your carry-on luggage, along with a copy of your prescriptions. Travel insurance with emergency medical coverage is strongly recommended, as U.S. health insurance plans typically do not provide coverage abroad. For the latest health information by destination, visit the CDC Travelers' Health website.

Information on this page is subject to change. Your Peter's Way group manager will keep you informed of any updates that affect your tour. Questions? Call us at (800) 225-7662.